What are the modes of payment?
You can pay for your order on e-commerce website using the following modes of payment:
(i) Credit and debit cards
(ii) Net Banking
Are there any other charges or taxes in addition to the price shown? Is VAT added to the invoice?
The VAT is not included in the MRP of the products. There is an additional VAT – tax added to your order. You can review the VAT added on your “Order Confirmation” page on e-commerce site www.tanawadefoods.com
Will there be a delivery charge for my orders?
We do not charge a shipping fee on all orders.
Is it safe to use my credit/ debit card on Tanawade's Smart Food?
Yes it is absolutely safe to use your credit/debit card ecommerce website. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping safer.
If I pay by credit/debit card how do I get the amount back for items not delivered?
If we are not able to deliver all the products in your order and you have already paid for them online, the entire order will stand revoked and the amount of the products not delivered will be refunded back to you in the form of store credit within in 15 days to your account if you are an account holder or by coupon code in the track order if you are a guest.